Oct 19 2014

How are you?

posted by Nancy Milton in Communication Skills, Living Fundamentals

On my last hotel visit, walking from the breakfast area to our session room, three hotel employees (at different moments) passed me stating ‘Hi, how are you?’ As a communications expert, ‘How are you?’ is a question I have strayed from because, in my opinion, it’s moved to a salutation status and often the answer

Oct 5 2014

Let’s Stop Collecting Elephants (aka Deal with it! )

posted by Nancy Milton in Communication Skills

Recently I was facilitating a one day session for a group with about 40 attendees. During the session I had 3, THREE, different senior people approach me about one of the participants. Each senior person voiced their opinion on this individual, what the person needed to fix and acknowledged something along the lines of “I